Support Center

How can we help you?

Get help with installation, configuration, and troubleshooting.
Our team responds within minutes on Discord.

Frequently Asked Questions

After purchase, you'll receive a download link via email and in your Tebex account. Extract the resource folder into your server's resources/ directory, import any included SQL files, add 'ensure resource-name' to your server.cfg, and restart. Each product includes detailed documentation with step-by-step instructions.

All our scripts support ESX, QBCore, and QBOX out of the box. Framework detection is automatic — you don't need to configure anything. The scripts use a bridge pattern that adapts to whichever framework your server runs.

We support ox_inventory, qs-inventory, qb-inventory, and the default ESX inventory. Items are registered automatically during installation. Check each product's documentation for specific compatibility details.

First, check your server console for error messages. Common issues include: missing dependencies (ensure oxmysql and your framework load before our scripts), SQL import not completed, or incorrect ensure order in server.cfg. If you're still stuck, share your server console output in our Discord for immediate help.

Yes. All our scripts are tested and optimized for OneSync Infinity with 200+ concurrent players. We use event-driven architecture instead of polling loops, resulting in 0.00ms idle resmon and minimal performance overhead.

Open a ticket in our Discord server with: your framework (ESX/QBCore/QBOX), server artifact version, a screenshot of the error from your server console, and steps to reproduce the bug. The more detail you provide, the faster we can fix it.

We offer refunds within 7 days of purchase if you're unsatisfied. Refunds are handled by Tebex — contact our support team on Discord or email to initiate the process. Note that we'll try to resolve any technical issues first.

Each license covers one server. If you run multiple servers, you'll need a separate license for each. Contact us on Discord for multi-server discount options.

Response Times

Discord< 15 min
Email< 24 hours
HoursMon – Sun, 9 AM – 10 PM CET

What We Help With

Script InstallationFramework CompatibilityConfigurationBug ReportsPerformance OptimizationDatabase SetupESX / QBCore / QBOXServer Errors

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